Last Updated: January 2025

Privacy Policy – 98pak Pakistan Online Betting Platform

At 98pak, we take your privacy seriously. This Privacy Policy explains what personal data we collect when you use our platform, why we collect it, how we use and protect it, and what rights you have as a Pakistani player over your own information. Please read this document carefully before registering.

At a glance: 98pak collects only the data it needs to operate your account, process payments, and comply with regulations. We use 256-bit SSL encryption, never sell your personal data to third parties, and give you full access to view, correct, or delete your information at any time. Your 98pak account data stays in PKR and Pakistan.

98pak

98pak — protecting Pakistani player data with the same care we give to every match and every bet.

1. Introduction

This Privacy Policy describes how 98pak ("we", "us", "our", "the platform") collects, uses, stores, shares, and protects the personal information of players ("you", "your", "the user") who register and use the 98pak online betting and gaming platform at 98pak.ws.

By registering an account on 98pak, making a deposit, placing a bet, or otherwise using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not register or use the platform.

This policy applies to all services provided by 98pak, including cricket betting, PSL betting, sports betting, crash games such as Aviator, slots, live baccarat, and all other games and features available on the platform now or in the future. It applies regardless of whether you access 98pak through a web browser on a computer, a mobile browser, or any 98pak application.

2. Personal Data We Collect

98pak collects only the personal data that is necessary to provide our services, verify your identity, process payments, prevent fraud, and comply with applicable regulations. We do not collect personal data beyond what is described in this section.

CategoryData Points CollectedRequired?
IdentityFull legal name, date of birth, CNIC number (upon request for verification)Yes
ContactMobile number, email address, city/region of residenceYes
FinancialPayment method type, last 4 digits of card/wallet, transaction history, deposit and withdrawal amounts in PKRYes
Account ActivityBet history, game play records, bonus claims, session durations, login timesAutomatic
TechnicalIP address, device type, browser type, operating system, screen resolutionAutomatic
CommunicationSupport chat transcripts, email correspondence with 98pakWhen contacted
VerificationCNIC image copy, proof of payment, selfie for identity verification (requested when required)Upon request

Full payment card or wallet credentials are never stored on 98pak servers. Financial transactions are processed through our payment partners using tokenisation — we hold only a reference token and the last four digits of the instrument used.

3. How We Collect Your Data

98pak collects personal data through the following channels:

  • Registration form: when you create a 98pak account you provide identity and contact information directly
  • Deposit and withdrawal transactions: payment-related data is captured when you transact via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard
  • Platform activity: your betting, gaming, and browsing activity on 98pak is automatically recorded in our systems as part of normal platform operation
  • Customer support: information you provide when contacting 98pak support via live chat or email is retained as part of the support record
  • Cookies and similar technologies: our platform uses cookies to maintain session state, remember preferences, and analyse usage patterns — see Section 8 for full details
  • Verification requests: when we request identity or payment verification, the documents and data you submit are collected and stored as part of your player record

Data Flow at 98pak

1
You Register

Name, DOB, contact details submitted at sign-up

2
Encrypted Storage

Data stored with 256-bit SSL, access-controlled servers

3
Purpose-Limited Use

Used only for account, payments, compliance, support

4
Your Control

You can access, correct, or delete your data at any time

98pak

Your 98pak data is protected at every step — from registration through to withdrawal.

4. Why We Use Your Personal Data

98pak uses the personal data it collects for specific, defined purposes. We do not use your data for any purpose not described in this section without first obtaining your explicit consent or unless required by applicable law.

  • Account creation and management: to create your 98pak account, verify your identity, keep your account information current, and manage your access to the platform
  • Processing transactions: to handle deposits and withdrawals in PKR, reconcile transactions with payment providers, and manage your account balance
  • Providing betting and gaming services: to accept bets, run games, settle markets, calculate winnings, and maintain your full bet and game history on 98pak
  • Fraud prevention and security: to detect and investigate suspicious activity, prevent unauthorised account access, identify multi-account violations, and protect the integrity of the platform
  • Regulatory compliance: to comply with anti-money laundering requirements, identity verification obligations, and any other applicable regulatory requirements
  • Customer support: to respond to your queries, resolve disputes, process responsible gaming requests such as self-exclusion, and improve our support quality
  • Responsible gaming: to monitor for signs of problem gambling behaviour and apply the responsible gaming tools you have activated on your 98pak account
  • Platform improvement: to analyse aggregate usage patterns and improve the design, performance, and feature set of the 98pak platform
  • Marketing communications: to send you relevant promotional offers from 98pak, subject to your preferences and any marketing opt-outs you have submitted — see Section 12

5. Legal Basis for Processing

Every personal data processing activity at 98pak is conducted under one of the following legal bases:

  • Contract performance: processing your registration data, bet records, and payment information is necessary to fulfil the contractual relationship between you and 98pak
  • Legitimate interests: fraud prevention, platform security, and aggregate analytics are conducted under 98pak's legitimate interest in protecting the platform and its players
  • Legal obligation: identity verification, AML screening, and regulatory reporting are conducted to comply with applicable laws and are non-optional
  • Consent: marketing communications and non-essential cookies are processed only where you have given explicit consent, which you can withdraw at any time

6. Data Sharing and Third Parties

98pak does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card processing partners receive only the payment data required to process your specific transaction. They operate under their own privacy policies and are contractually bound to handle your data securely
  • Game providers: game studios such as Pragmatic Play, NetEnt, and Play'n GO receive anonymised session identifiers required to deliver their games. They do not receive your name, contact details, or payment information
  • Identity verification services: when enhanced KYC is required, a verified identity provider may process your CNIC data for verification purposes under a data processing agreement with 98pak
  • Fraud prevention services: device fingerprint and IP data may be shared with fraud detection services operating under contractual data protection obligations
  • Regulatory authorities: where required by applicable Pakistani law or regulation, we may disclose player data to relevant authorities. We will inform you of such disclosures where legally permitted to do so
  • Business transfers: in the event of a merger, acquisition, or sale of 98pak's business, player data may be transferred to the acquiring entity subject to equivalent privacy protections

Never sold: 98pak has never sold player data to advertisers, data brokers, or marketing aggregators and will not do so. Any third party that receives 98pak player data is bound by a data processing agreement that restricts use to the stated purpose only.

7. Data Security Measures

Protecting your personal data is a technical and operational priority at 98pak. We implement industry-standard and in some cases beyond-standard security measures across our entire data infrastructure.

  • 256-bit SSL/TLS encryption: all data transmitted between your device and 98pak servers is encrypted in transit using TLS 1.3 with 256-bit AES encryption
  • Encrypted data at rest: sensitive personal data stored in 98pak databases is encrypted at rest using AES-256
  • Access controls: player data is accessible only to 98pak staff with a defined operational need. Access is role-based, logged, and audited regularly
  • Payment tokenisation: full card numbers and mobile wallet credentials are never stored on 98pak infrastructure — only secure tokens provided by our payment partners
  • Penetration testing: 98pak infrastructure undergoes regular independent security assessments
  • Incident response: in the event of a data breach affecting your personal data, we will notify affected players within 72 hours of becoming aware of the incident and outline the steps being taken

While 98pak takes every reasonable technical measure to protect your data, no system is completely immune to attack. We urge players to use a unique, strong password for their 98pak account and to enable any available two-factor authentication settings.

8. Cookies and Tracking Technologies

98pak uses cookies and similar technologies to operate the platform, remember your preferences, maintain your login session, and understand how players use the site so we can improve it. The following categories of cookies are used:

Session and fraud prevention cookies are strictly necessary and cannot be disabled without affecting your ability to use the platform. Preference, analytics, and marketing cookies can be managed through your browser settings. Most browsers allow you to refuse cookies or to delete cookies that have already been set.

98pak

Every 98pak player has the right to know, access, and control their personal data.

9. Data Retention

98pak retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are based on operational necessity and applicable regulatory requirements, not convenience.

  • Active account data: retained for the duration of your 98pak account and for 5 years following permanent account closure
  • Financial transaction records: retained for 7 years following the transaction date to comply with financial record-keeping requirements
  • Identity verification documents: retained for 5 years following account closure or the date of verification, whichever is later
  • Support records: retained for 3 years from the date of the last support interaction
  • Marketing preferences and consent records: retained for 3 years or until you withdraw consent, whichever comes first
  • Security and fraud logs: retained for 2 years for the purposes of investigating future incidents

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

10. Your Privacy Rights

As a player on 98pak, you have meaningful rights over your personal data. These rights are not bureaucratic — they are practical controls you can exercise by contacting us. All valid requests are handled within 30 days of receipt.

Right to Access

Request a copy of all personal data 98pak holds about you. We will provide a full data export in a readable format.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held in your 98pak account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to retention obligations.

Right to Object

Object to processing of your personal data for marketing or profiling purposes. We will stop immediately upon a valid objection.

Right to Portability

Request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.

Right to Restrict Processing

Request that we limit processing of your data to storage only while a dispute or investigation is pending.

To exercise any of these rights, contact us at support@98pak.ws or via live chat. We may need to verify your identity before processing the request to prevent unauthorised access to another player's data.

11. Children's Privacy

98pak is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. The registration form requires a date of birth and we use this to screen out underage applicants. If we become aware that personal data has been collected from a minor, the account will be closed immediately, all data will be deleted, and any funds will be handled in accordance with our Terms and Conditions.

If you are a parent or guardian and believe your child has registered on 98pak, please contact us immediately at support@98pak.ws and we will resolve the situation promptly and without delay.

12. Marketing Communications

98pak may send you promotional messages about new features, bonuses, upcoming cricket fixtures, PSL promotions, and other relevant offers. Marketing communications are sent only to players who have not opted out and are not subject to a responsible gaming restriction that prevents such communications.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email from 98pak
  • Updating your communication preferences in your account settings
  • Contacting support@98pak.ws or using live chat to request removal from marketing lists

Opting out of marketing does not affect transactional communications — you will still receive emails and messages about your account, deposits, withdrawals, bet settlements, and security alerts from 98pak. Opting out takes effect within 48 hours of your request.

Players who have activated self-exclusion or any deposit limit on their 98pak account are automatically removed from all marketing communications for the duration of the restriction, regardless of their individual marketing preferences.

13. Changes to This Privacy Policy

98pak reserves the right to update this Privacy Policy at any time. When material changes are made — meaning changes that affect how we collect, use, or share your personal data — we will notify registered players via the email address held on file at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of 98pak after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and request account closure before the effective date of the revision.

14. Contact and Privacy Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 98pak holds about you, please contact our Privacy team:

  • Email: support@98pak.ws — responses within 4 business hours
  • Live chat: available 24/7 in Urdu and English from any page on the 98pak platform — average response time under 2 minutes
  • For data access, correction, or deletion requests, live chat or email are both accepted channels. Please include your registered mobile number or email address so we can verify your identity
  • We aim to resolve all privacy-related requests within 30 days of receipt. Complex requests involving large volumes of data may take up to 60 days with advance notice provided

How 98pak Protects Your Privacy in Practice

These are the concrete technical and procedural commitments that back up every privacy statement in this policy.

256-bit Encryption on Every Transaction

Every piece of data moving between your device and 98pak — login credentials, payment details, bet placements — travels through TLS 1.3 encryption with 256-bit AES. Intercept attempts capture nothing usable.

Payment Tokenisation — No Card Numbers Stored

98pak never stores full Easypaisa, JazzCash, or card credentials on its own servers. Payments are tokenised at the provider level — only a secure reference token is retained on our side, not your financial credentials.

No Data Sold — Ever

98pak has never sold player data to advertising networks, data brokers, or marketing aggregators. Every third party that receives 98pak data is bound by a strict data processing agreement limiting use to the defined purpose only.

Role-Based Internal Access Controls

Your personal data on 98pak is accessible only to staff with a verified operational need. Access is governed by role, logged automatically, and audited by our security team on a regular schedule.

Breach Notification Within 72 Hours

In the unlikely event that a data breach affects your personal information, 98pak will notify affected players within 72 hours of identifying the incident — not days or weeks later. You will also be told what to do to protect yourself.

Full Player Control Over Your Data

Access your data, correct it, delete it, restrict its use, or receive a portable copy — all rights are exercisable at any time through 98pak support. Requests are handled within 30 days, no questions asked.

Privacy Notice

This Privacy Policy was last updated in January 2025. It reflects current data handling practices at 98pak. For material changes we will provide at least 7 days' prior notice to your registered email address.

For full terms of service see our Terms and Conditions. For responsible gaming tools see our Responsible Gaming page. Privacy queries: support@98pak.ws.

JOIN 98PAK

Your Data Is Safe at 98pak — Register with Confidence

Over 500,000 Pakistani players trust 98pak with their data and their bets. Register free, deposit from Rs 200, and enjoy cricket betting, PSL, Aviator, and live casino — all in PKR, all protected by the privacy standards described on this page.

18+ only · By registering you accept our Privacy Policy & Terms · Gamble responsibly